Quiz | Croma Campus

Which Salesforce edition is suitable for large organizations with advanced customization and support needs?

Essentials
Professional
Enterprise
Unlimited

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What does "Lightning App Builder" refer to in Salesforce?

A user interface framework
An integration tool
A data visualization tool
A tool for building custom applications

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Which Salesforce tool allows you to create custom applications?

Lightning Experience
Salesforce Console
Salesforce App Builder
Salesforce CPQ

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What is the purpose of Salesforce Quip?

To manage project tasks
To enhance collaboration with documents and spreadsheets
To automate marketing campaigns
To create custom workflows

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Which Salesforce feature allows you to track customer cases and resolutions?

Workflow rules
Validation rules
Case Management
Assignment rules

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What does "Salesforce Anywhere" refer to in Salesforce?

A tool for managing customer cases
A tool for enhancing remote work and collaboration
A tool for automating marketing campaigns
A tool for creating custom workflows

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Which Salesforce feature allows you to schedule and automate actions based on criteria?

Workflow rules
Validation rules
Scheduled actions
Assignment rules

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Which Salesforce edition is designed for non-profit organizations?

Essentials
Professional
Non-Profit Cloud
Unlimited

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Which Salesforce edition is suitable for businesses with advanced analytics and reporting needs?

Essentials
Professional
Enterprise
Analytics Cloud

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Which Salesforce feature allows you to create custom reports and dashboards?

Report Builder
Dashboard Builder
Analytics Builder
Report and Dashboard Builder

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What is the role of Salesforce Service Cloud?

Marketing automation
Customer service and support
Content management
Sales force automation

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What is the purpose of Salesforce AppExchange?

To exchange data between Salesforce orgs
To customize and extend Salesforce with third-party apps
To monitor user activity
To create custom reports

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Which Salesforce feature allows you to automate personalized emails based on customer actions?

Workflow rules
Validation rules
Approval processes
Assignment rules

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What is the role of Salesforce CPQ (Configure, Price, Quote)?

To manage project tasks
To automate sales quotes and orders
To automate marketing campaigns
To create custom reports

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What is the role of Salesforce Community Cloud?

To automate marketing campaigns
To manage customer communities
To track sales opportunities
To create custom reports

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What does "Visualforce" refer to in Salesforce?

A programming language
A data visualization tool
A reporting tool
A user interface framework

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What is Salesforce?

A customer relationship management (CRM) platform
A social media platform
An e-commerce platform
A project management tool

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What is the role of Salesforce Community Cloud?

To automate marketing campaigns
To manage customer communities
To track sales opportunities
To create custom reports

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What is the purpose of Salesforce Einstein Analytics?

To automate marketing campaigns
To predict customer behavior using artificial intelligence
To manage customer communities
To create custom workflows

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Which Salesforce tool allows you to create and manage marketing campaigns?

Salesforce Marketing Cloud
Salesforce Console
Salesforce App Builder
Salesforce CPQ

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What is the primary function of Salesforce Sales Cloud?

Marketing automation
Sales force automation
Service desk management
Content management

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Which Salesforce feature allows you to automate approval processes?

Workflow rules
Validation rules
Approval processes
Assignment rules

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Which Salesforce feature allows you to manage and track sales opportunities?

Workflow rules
Validation rules
Opportunity Management
Assignment rules

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What is the purpose of Salesforce Chatter?

To manage project tasks
To automate marketing campaigns
To collaborate and communicate within Salesforce
To create custom workflows

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What is the role of Salesforce Pardot?

To automate marketing campaigns
To manage customer cases
To track sales opportunities
To create custom reports

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What is the purpose of Salesforce Wave Analytics?

To automate marketing campaigns
To create custom reports and dashboards
To manage customer communities
To track sales opportunities

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What is the role of Salesforce Lightning Experience?

To manage project tasks
To enhance user interface and user experience
To automate marketing campaigns
To create custom reports

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Which Salesforce edition offers features like lead scoring and campaign management?

Essentials
Professional
Enterprise
Unlimited

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What does "Salesforce Einstein" refer to in Salesforce?

A tool for managing customer cases
A tool for artificial intelligence and analytics
A tool for automating marketing campaigns
A tool for creating custom workflows

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What is the role of Salesforce Heroku?

To manage project tasks
To build and deploy customer-facing applications
To automate marketing campaigns
To create custom workflows

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