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Which tool is used for email marketing within Dynamics 365?

  • Flow
  • Power BI
  • Dynamics 365 Marketing
  • Azure DevOps
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What is the use of 'Power Apps' in Dynamics 365?

  • Building custom business apps
  • Data analysis
  • Cloud storage
  • Social media management
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How can Dynamics 365 help with sales forecasting?

  • Through predictive analytics
  • By managing inventory
  • By tracking social media engagement
  • By managing HR processes
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What is the purpose of Dynamics 365 Commerce?

  • Financial analysis
  • Commerce transactions
  • Customer relationship management
  • Employee performance tracking
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Which of these is a part of Dynamics 365 Customer Engagement?

  • Dynamics 365 Finance
  • Dynamics 365 Supply Chain Management
  • Dynamics 365 Sales
  • Dynamics 365 Human Resources
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In Dynamics 365, what does CDS stand for?

  • Common Data Service
  • Customer Data Solution
  • Centralized Data System
  • Common Database Service
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Which Dynamics 365 feature is used for talent acquisition?

  • Finance
  • Human Resources
  • Sales
  • Marketing
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Which language is primarily used for customization in Dynamics 365?

  • Python
  • JavaScript
  • C#
  • Ruby
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What is the primary purpose of Microsoft Dynamics 365?

  • Customer Relationship Management
  • Enterprise Resource Planning
  • Both CRM and ERP
  • None of the above
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Which of the following is an integration tool in Dynamics 365?

  • Power Automate
  • Power BI
  • SharePoint
  • Azure DevOps
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Which of the following is a deployment option for Dynamics 365?

  • On-premises
  • Cloud
  • Hybrid
  • All of the above
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Which Dynamics 365 app is focused on marketing?

  • Dynamics 365 Sales
  • Dynamics 365 Marketing
  • Dynamics 365 Finance and Operations
  • Dynamics 365 Retail
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What does UCI stand for in Dynamics 365?

  • Unified Client Interface
  • User Custom Interface
  • Unified Communication Interface
  • User Central Interface
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What does the term 'Lifecycle Services' refer to in Dynamics 365?

  • A suite of tools for implementation
  • A financial reporting tool
  • A customer relationship tool
  • A marketing tool
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What does 'AI Builder' in Dynamics 365 allow users to do?

  • Develop AI models
  • Manage finances
  • Track sales
  • Manage inventory
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Which module in Dynamics 365 is used for managing suppliers?

  • Supply Chain Management
  • Finance
  • Sales
  • Human Resources
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What is the purpose of 'Dynamics 365 Guides'?

  • Step-by-step holographic instructions
  • Data storage
  • Sales tracking
  • Financial reporting
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Which service is used for advanced analytics and reporting in Dynamics 365?

  • Azure DevOps
  • Power BI
  • SQL Server
  • Excel
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What is a key feature of Dynamics 365 Project Service Automation?

  • Resource scheduling
  • Financial accounting
  • Supplier management
  • Marketing automation
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What is the use of 'Microsoft Dataverse' in Dynamics 365?

  • To store and manage data
  • To build websites
  • To send emails
  • To create presentations
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How is security managed in Dynamics 365?

  • Through security roles
  • By individual user settings
  • Through encryption only
  • Through third-party tools
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Which module in Dynamics 365 supports financial planning and analysis?

  • Sales
  • Finance
  • Customer Service
  • Supply Chain Management
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What is the purpose of Dynamics 365 Finance?

  • Managing HR functions
  • Financial planning and analysis
  • Customer support
  • Marketing campaigns
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Which component of Dynamics 365 provides AI-driven insights?

  • Finance
  • Customer Insights
  • Sales
  • Marketing
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Which feature in Dynamics 365 allows for customer feedback management?

  • Survey
  • Voice of the Customer
  • Customer Service
  • Marketing
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What is the purpose of Dynamics 365 Human Resources?

  • Financial management
  • Talent management
  • Inventory management
  • Customer relationship management
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What is the main advantage of Dynamics 365 Customer Service?

  • Improved financial planning
  • Enhanced customer satisfaction
  • Better sales tracking
  • Streamlined marketing processes
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What is the role of Dynamics 365 Customer Service?

  • Marketing automation
  • Case and knowledge management
  • Human resources
  • Financial management
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Which component of Dynamics 365 allows for financial reporting and budgeting?

  • Finance
  • Customer Service
  • Sales
  • Commerce
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What is a key benefit of using Dynamics 365 Customer Insights?

  • Product lifecycle management
  • Personalized customer experiences
  • Recruitment and hiring
  • Employee performance tracking
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