logo

Online Exam Quiz

questionQuestion  1 to 30

Exit Quiz

What is the function of "GRC" in ServiceNow?

  • Manage governance and compliance
  • Automate workflows
  • Manage tables
  • Manage roles
Mark for review

What is the "Dictionary Override" feature used for?

  • Modify table structure
  • Customize field properties
  • Add business rules
  • Track updates
Mark for review

What is the function of "Coalesce" during import?

  • Identify unique records
  • Track SLA performance
  • Manage workflows
  • Manage user roles
Mark for review

What does SLA stand for in ServiceNow?

  • Service Level Agreement
  • System Level Access
  • Service List Automation
  • Service Layer Access
Mark for review

What is the "Delegate" feature in ServiceNow?

  • Assign temporary access to users
  • Automate workflows
  • Manage incidents
  • Track changes
Mark for review

What is the purpose of "Contextual Search"?

  • Search Knowledge Base dynamically
  • Automate workflows
  • Manage SLAs
  • Generate reports
Mark for review

What is the "Studio" module used for?

  • Develop custom applications
  • Manage database tables
  • Track incidents
  • Generate reports
Mark for review

What is the use of "Table Permissions"?

  • Manage table access
  • Track workflows
  • Automate incidents
  • Manage SLAs
Mark for review

What is a "Scoped Script Include"?

  • Global reusable code
  • Application-specific reusable code
  • Client-side reusable code
  • Workflow script
Mark for review

Which scripting tool is client-side only?

  • UI Policy
  • Business Rule
  • Script Include
  • Glide Record
Mark for review

What is "Now Learning"?

  • ServiceNow training portal
  • Incident management module
  • Workflow builder
  • Integration tool
Mark for review

What is the purpose of the "Incident Table"?

  • Track incidents
  • Manage user roles
  • Automate workflows
  • Track SLAs
Mark for review

Which scripting tool allows form validation?

  • Client Script
  • Business Rule
  • Script Include
  • Workflow
Mark for review

What is the purpose of "Table Relationships" in ServiceNow?

  • Link records
  • Automate workflows
  • Generate reports
  • Validate data
Mark for review

Which of the following is a way to create a ServiceNow user?

  • Through a form
  • Through an import
  • Through LDAP
  • All of the above
Mark for review

Which tool is used to modify forms and lists?

  • Script Editor
  • Form Designer
  • Flow Designer
  • List Designer
Mark for review

What is the "System Log"?

  • Track system events
  • Automate workflows
  • Store table data
  • Manage user access
Mark for review

What is the default homepage in ServiceNow?

  • Incident Dashboard
  • Self-Service Portal
  • Service Portal
  • System Administrator Homepage
Mark for review

What is the purpose of "Script Includes"?

  • Server-side reusable code
  • Client-side reusable code
  • Automate form designs
  • Track incidents
Mark for review

Which module is used to define fields in ServiceNow?

  • Field Designer
  • Dictionary
  • Table Manager
  • Field Manager
Mark for review

What does the "Update Set" feature do?

  • Back up incidents
  • Track changes in customization
  • Manage users
  • Generate reports
Mark for review

What is the "Table Schema" used for?

  • Defining business rules
  • Structuring data
  • Managing user roles
  • Designing workflows
Mark for review

What is "Service Mapping" used for?

  • Automate workflows
  • Map IT services to business processes
  • Manage tables
  • Manage scripts
Mark for review

What is the purpose of the "Application Navigator"?

  • Search knowledge base
  • Navigate through ServiceNow modules
  • Manage workflows
  • Access scripting tools
Mark for review

What is the role of "Event Management"?

  • Manage incidents
  • Track system events and alerts
  • Automate workflows
  • Manage user roles
Mark for review

What does the "System Definition" module allow you to do?

  • Configure tables
  • Configure roles
  • Configure ACLs
  • Configure all of the above
Mark for review

What is the purpose of "Access Control Rules" in ServiceNow?

  • Grant permissions to records
  • Automate workflows
  • Link records
  • Manage incidents
Mark for review

What is the "Catalog Item Designer" used for?

  • Create service catalog items
  • Manage incidents
  • Automate workflows
  • Manage roles
Mark for review

Which module tracks changes to tables?

  • Change Management
  • Incident Management
  • Audit Log
  • Update Set
Mark for review

What is the purpose of the CMDB?

  • Manage database performance
  • Store configuration items
  • Manage change requests
  • Generate audit reports
Mark for review

blinkerOnline

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • Answered
  • Not Answered
  • Marked for Review

Get a 1:1 Mentorship call with our Career Advisor

Book free session