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What is used to control API rate limits?

  • ACLs
  • Rate Policy
  • API Throttling
  • Quota Set
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What does the sys_id field represent?

  • A random value
  • Primary key for records
  • Table identifier
  • User session
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What type of scripting runs on the client side?

  • GlideSystem
  • GlideRecord
  • Business Rule
  • Client Script
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What script type modifies how forms behave?

  • GlideScript
  • Script Include
  • Client Script
  • Event Script
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Which component is used for reporting in ServiceNow?

  • Script Include
  • Performance Analytics
  • Discovery
  • Flow Designer
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What is the ServiceNow upgrade cycle called?

  • Patching
  • Family Releases
  • Fix Packs
  • Iterations
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How can you test a new form view without affecting users?

  • Use a new table
  • Use impersonation
  • Use a different view
  • Clone the instance
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What does the ServiceNow Application Scope control?

  • Record-level ACLs
  • Data import permissions
  • Application data access
  • Plugin activation
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What is a dictionary override?

  • A way to override UI views
  • A change to a global variable
  • A modification to field properties for a specific table
  • None of the above
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What does a ServiceNow update set contain?

  • User sessions
  • Configuration changes
  • Table relationships
  • Attachments
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What allows running code across all instances of a scoped app?

  • Background Script
  • Script Include
  • Fix Script
  • UI Action
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What does the ServiceNow CMDB store?

  • User preferences
  • System logs
  • Asset information
  • Configuration items and relationships
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What happens if you deactivate a user?

  • The user is deleted
  • Only the session ends
  • The user can't log in
  • The user loses data access
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What tool helps view table relationships?

  • Report Builder
  • Schema Map
  • Flow Designer
  • Dependency Viewer
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What type of table cannot be customized?

  • System Table
  • Core Table
  • Base Table
  • Global Table
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What is used to validate user actions in forms?

  • Field Watcher
  • Dictionary Entry
  • UI Policy
  • UI Action
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What is the use of an Update Set?

  • Capture changes for moving between instances
  • Schedule reports
  • Modify UI actions
  • Trigger workflows
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What does ACL stand for in ServiceNow?

  • Application Configuration Layer
  • Access Control List
  • Advanced Coding Language
  • Automated Control Logic
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What table holds user information?

  • sys_user
  • user_info
  • gl_user
  • user_role
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What does the ServiceNow ?Service Level Agreement? (SLA) monitor?

  • Licensing
  • Storage space
  • Time to resolve requests
  • Bandwidth
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What table holds catalog items?

  • catalog_item
  • sc_item
  • sc_cat_item
  • service_request
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What is used for notifications?

  • UI Policies
  • Flow Designer
  • Email Templates
  • Scripting Engine
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What enables performance monitoring in ServiceNow?

  • Incident Module
  • Performance Analytics
  • CMDB
  • ACL Rules
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What is the purpose of Service Catalog?

  • Monitor performance
  • Manage assets
  • Allow users to request items/services
  • Handle email notifications
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Which role allows a user to access all features in ServiceNow?

  • itil
  • admin
  • user
  • snc_user
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What is the use of a ?view? in forms?

  • UI display configuration
  • Report layout
  • Table format
  • Workflow step
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How is ServiceNow licensed?

  • Per server
  • Per user & app usage
  • Flat fee
  • Open-source
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What is used to secure REST API endpoints?

  • ACLs
  • Roles
  • Security Policies
  • IntegrationHub
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What is a scoped application in ServiceNow?

  • An app limited to a single user
  • An app with restricted global access
  • An app for external APIs
  • An app that manages ACLs
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What does the MID Server help with?

  • Email parsing
  • Data import
  • Communication between ServiceNow and external systems
  • Backup
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