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Exit Quiz

What allows integration with external data sources?

  • REST API
  • CMDB
  • MID Server
  • Update Set
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What ServiceNow feature helps build data models?

  • Schema Designer
  • App Builder
  • Flow Designer
  • CMDB Builder
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How are changes tracked across instances?

  • Reports
  • Versions
  • Update Sets
  • Tables
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What is the primary database used by ServiceNow?

  • MySQL
  • PostgreSQL
  • MongoDB
  • Oracle
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What allows running code across all instances of a scoped app?

  • Background Script
  • Script Include
  • Fix Script
  • UI Action
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What is a Record Producer?

  • A user role
  • A service task
  • A type of catalog item
  • A workflow
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Which role allows a user to access all features in ServiceNow?

  • itil
  • admin
  • user
  • snc_user
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What automates form button actions?

  • UI Actions
  • Form Scripts
  • Client Scripts
  • Business Rules
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What is the sys_user_role table used for?

  • Storing field types
  • Tracking changes
  • Managing user roles
  • Logging errors
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What allows condition-based visibility in forms?

  • UI Policy
  • UI Script
  • Business Rule
  • Script Include
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Which field is used to track record updates?

  • created_by
  • sys_created_on
  • sys_updated_by
  • user_id
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What allows users to interact via mobile devices?

  • Service Portal
  • Mobile Studio
  • Mobile App
  • Live Agent
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What is used to secure REST API endpoints?

  • ACLs
  • Roles
  • Security Policies
  • IntegrationHub
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What is the use of an Update Set?

  • Capture changes for moving between instances
  • Schedule reports
  • Modify UI actions
  • Trigger workflows
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What is a GlideRecord used for?

  • To design tables
  • To import data
  • To query records from a table
  • To export workflows
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What does the ServiceNow CMDB store?

  • User preferences
  • System logs
  • Asset information
  • Configuration items and relationships
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What does a ServiceNow update set contain?

  • User sessions
  • Configuration changes
  • Table relationships
  • Attachments
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What is a dictionary override?

  • A way to override UI views
  • A change to a global variable
  • A modification to field properties for a specific table
  • None of the above
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What enables performance monitoring in ServiceNow?

  • Incident Module
  • Performance Analytics
  • CMDB
  • ACL Rules
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What is used to create custom tables?

  • Form Designer
  • Studio
  • Table Creator
  • Schema Map
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What does the term ?base table? mean in ServiceNow?

  • Core system table not extended from another table
  • A table created by a user
  • A temporary table
  • A table that can?t be modified
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What component enables email notifications?

  • Notification Settings
  • Email Templates
  • Message Log
  • Mail Script
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What is the name of the framework for creating scoped apps?

  • App Engine Studio
  • Studio Designer
  • Code Generator
  • Application Builder
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What is a scoped application in ServiceNow?

  • An app limited to a single user
  • An app with restricted global access
  • An app for external APIs
  • An app that manages ACLs
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What type of plugin enables DevOps processes?

  • MID Server
  • Flow Designer
  • Agile Development
  • IntegrationHub
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What allows users to automate multi-step processes?

  • Script Include
  • UI Policy
  • Flow Designer
  • ACL
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What allows capturing approval decisions in records?

  • Business Rule
  • Approval Table
  • Approval Engine
  • Client Script
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How can you test a new form view without affecting users?

  • Use a new table
  • Use impersonation
  • Use a different view
  • Clone the instance
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What table holds catalog items?

  • catalog_item
  • sc_item
  • sc_cat_item
  • service_request
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Which scripting method retrieves records from a table in server-side code?

  • GlideSystem
  • GlideRecord
  • Script Include
  • Business Rule
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