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What is used to define automation logic in ServiceNow?

  • Email Notification
  • UI Page
  • Business Rule
  • Access Control
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What is the purpose of the ATF (Automated Test Framework)?

  • Workflow creation
  • Testing instance performance
  • Script compilation
  • Automating application testing
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Which role allows a user to access all features in ServiceNow?

  • itil
  • admin
  • user
  • snc_user
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What is the use of Tags in ServiceNow?

  • ACLs
  • Automation
  • Record grouping
  • API logging
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What table holds user information?

  • sys_user
  • user_info
  • gl_user
  • user_role
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What is used to add logic to ServiceNow tables?

  • Views
  • Dictionaries
  • Business Rules
  • Events
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What is the use of a ?view? in forms?

  • UI display configuration
  • Report layout
  • Table format
  • Workflow step
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What is the use of a transform map?

  • Create tables
  • Migrate roles
  • Import data into the right fields
  • Secure records
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What does the sys_id field represent?

  • A random value
  • Primary key for records
  • Table identifier
  • User session
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What does the ServiceNow CMDB store?

  • User preferences
  • System logs
  • Asset information
  • Configuration items and relationships
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Which field is used to track record updates?

  • created_by
  • sys_created_on
  • sys_updated_by
  • user_id
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What does ACL stand for in ServiceNow?

  • Application Configuration Layer
  • Access Control List
  • Advanced Coding Language
  • Automated Control Logic
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What allows users to automate multi-step processes?

  • Script Include
  • UI Policy
  • Flow Designer
  • ACL
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What automates form button actions?

  • UI Actions
  • Form Scripts
  • Client Scripts
  • Business Rules
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What is a UI Action?

  • A button or link that performs an action
  • A form header
  • A module
  • A field validator
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What component enables email notifications?

  • Notification Settings
  • Email Templates
  • Message Log
  • Mail Script
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What type of scripting runs on the client side?

  • GlideSystem
  • GlideRecord
  • Business Rule
  • Client Script
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What is used for writing server-side reusable scripts?

  • GlideRecord
  • Script Include
  • Business Rule
  • Client Script
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What is used to run JavaScript on a field change?

  • Business Rule
  • ACL
  • UI Policy
  • Client Script
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How do you trigger a workflow from a catalog item?

  • Service Script
  • Flow Script
  • Workflow Field
  • Flow Designer
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What is the homepage in ServiceNow called?

  • Dashboard
  • Portal
  • Workspace
  • Landing Page
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What type of table cannot be customized?

  • System Table
  • Core Table
  • Base Table
  • Global Table
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What enables third-party integration in ServiceNow?

  • Flow Designer
  • Script Include
  • REST API
  • ACLs
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How is ServiceNow licensed?

  • Per server
  • Per user & app usage
  • Flat fee
  • Open-source
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What is the default port for the MID Server?

  • 8443
  • 8080
  • 443
  • 80
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What does a Flow Designer Action do?

  • Creates an ACL
  • Adds a record to a table
  • Performs a defined task
  • Configures a report
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What determines what users can see in the list view?

  • ACL
  • Filter
  • Form View
  • Client Script
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What does the ServiceNow Application Scope control?

  • Record-level ACLs
  • Data import permissions
  • Application data access
  • Plugin activation
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What is a dictionary override?

  • A way to override UI views
  • A change to a global variable
  • A modification to field properties for a specific table
  • None of the above
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What is the use of an Update Set?

  • Capture changes for moving between instances
  • Schedule reports
  • Modify UI actions
  • Trigger workflows
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