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Online Exam Quiz

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Exit Quiz

Which module ensures compliance and governance?

  • Audit Trail
  • GRC
  • Policy Manager
  • CMDB
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What is the use of an Update Set?

  • Capture changes for moving between instances
  • Schedule reports
  • Modify UI actions
  • Trigger workflows
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What is the primary database used by ServiceNow?

  • MySQL
  • PostgreSQL
  • MongoDB
  • Oracle
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What is used to simulate record imports in testing?

  • Transform Map
  • Test Load
  • Data Source
  • Import Set
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What is a dictionary override?

  • A way to override UI views
  • A change to a global variable
  • A modification to field properties for a specific table
  • None of the above
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What table holds catalog items?

  • catalog_item
  • sc_item
  • sc_cat_item
  • service_request
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What automates form button actions?

  • UI Actions
  • Form Scripts
  • Client Scripts
  • Business Rules
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What is used to run JavaScript on a field change?

  • Business Rule
  • ACL
  • UI Policy
  • Client Script
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What allows users to reset their password?

  • User Profile
  • Password Reset Module
  • Login Manager
  • Session Control
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What is the use of a transform map?

  • Create tables
  • Migrate roles
  • Import data into the right fields
  • Secure records
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What determines what users can see in the list view?

  • ACL
  • Filter
  • Form View
  • Client Script
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Which role allows a user to access all features in ServiceNow?

  • itil
  • admin
  • user
  • snc_user
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What script type modifies how forms behave?

  • GlideScript
  • Script Include
  • Client Script
  • Event Script
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What is the ServiceNow upgrade cycle called?

  • Patching
  • Family Releases
  • Fix Packs
  • Iterations
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What allows integration with external data sources?

  • REST API
  • CMDB
  • MID Server
  • Update Set
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What does a Flow Designer Action do?

  • Creates an ACL
  • Adds a record to a table
  • Performs a defined task
  • Configures a report
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What is used for writing server-side reusable scripts?

  • GlideRecord
  • Script Include
  • Business Rule
  • Client Script
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What is used for notifications?

  • UI Policies
  • Flow Designer
  • Email Templates
  • Scripting Engine
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What is the default port for the MID Server?

  • 8443
  • 8080
  • 443
  • 80
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What is the primary function of Service Portal?

  • Mobile integration
  • Configure tables
  • User-friendly interface for users
  • Schedule jobs
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What interface enables low-code development?

  • Flow Designer
  • Script Include
  • ACL Builder
  • Business Rule Editor
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What is a GlideRecord used for?

  • To design tables
  • To import data
  • To query records from a table
  • To export workflows
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What defines dynamic form behavior?

  • Dictionary Override
  • Data Policy
  • UI Policy
  • Workflow
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What is the purpose of Service Catalog?

  • Monitor performance
  • Manage assets
  • Allow users to request items/services
  • Handle email notifications
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How can you test a new form view without affecting users?

  • Use a new table
  • Use impersonation
  • Use a different view
  • Clone the instance
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Which plugin enables discovery of networked devices?

  • CMDB
  • Discovery
  • Asset Manager
  • SNMP Plugin
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What does the Role ?catalog_admin? allow?

  • Report editing
  • UI Script changes
  • Managing catalog items
  • Cloning tables
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What is a Record Producer?

  • A user role
  • A service task
  • A type of catalog item
  • A workflow
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What is the function of the ServiceNow Agent Workspace?

  • Code debugging
  • Real-time agent interface
  • Workflow creation
  • Table management
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Which scripting method retrieves records from a table in server-side code?

  • GlideSystem
  • GlideRecord
  • Script Include
  • Business Rule
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